Dublin, County Dublin, Ireland

Projjal Dhar

Senior Product Owner | 10+ Years in Product, OMS & B2B SaaS

I'm a Senior Product Owner at Verizon Connect in Dublin with 10+ years of experience building B2B SaaS, OMS, and fleet management products. I've led discovery, roadmap, and launches across Verizon, Retail inMotion, Accenture, IBM, and Cognizant — most recently shipping AI/ML-driven driver mapping, EV suitability tools, and CCPA compliance features in Reveal. I believe great product ownership is less about the perfectly groomed backlog and more about the discovery conversation that stops the team from building the wrong thing.

Work

Below are some of my recent projects. Please request for the complete walkthrough of the locked projects.

01

Modular AI Chatbot Platform

Built a progression of chatbot implementations exploring how conversational AI evolves from basic prototypes to feature-rich systems with memory, tools, and database integration.

OpenAIStreamlitPythonChatGPT

02

Podcast RAG System with Vector Search

Built a production-grade RAG system implementing automated podcast processing, vector embeddings, and semantic search to enable conversational Q&A over podcast content.

RAGPineconeVector DatabaseStreamlit

03

Voice Assistant with Persistent Memory

Built a phone-based AI voice assistant implementing conversation memory persistence to explore the technical challenges of stateful conversational AI systems.

Voice AITwilioElevenLabsWebhook

04

AI Networking Assistant with Semantic Matching

Built an AI-powered professional networking system combining voice interaction, vector search, and automated call initiation to facilitate professional connections.

Voice AIPineconeTwilioElevenLabsRAG

05

Autonomous Job Search AI Agent

Built an autonomous AI agent implementing multi-step agentic workflows for automated job search, content analysis, and personalized recommendations.

AI AgentsOpenAIPythonStreamlit

06

MCP Workspace Automation Agent

Built an autonomous AI agent using Model Context Protocol to connect Jira, Slack, and Notion, enabling natural language commands to execute multi-step workflows across productivity platforms.

MCPOpenAIStreamlitAI Agents

07

Story Globe - Interactive 3D Folk Tale Explorer

Built an immersive 3D globe web app that lets users explore folk tales and oral traditions from 14 countries by tapping country flags pinned to a WebGL-rendered Earth.

Three.jsReactTypeScriptSupabaseVercel

Thoughts & Ideas

My take on product ownership, fleet SaaS, and the messy middle between discovery and delivery.

Experience

10+ years of product ownership and consulting across Verizon Connect, Retail inMotion, Accenture, IBM, and Cognizant — spanning fleet SaaS, in-flight retail, OMS/WMS, and enterprise commerce.

2022 - PRESENT

Led user research and UI prototyping for automatic driver/vehicle mapping using AI/ML on driving data — achieving up to 90% prediction accuracy for assignment prompts.

Drove discovery and launch of SMOG and CARB environmental compliance features in Reveal, securing certification from California BAR and the California Air Resources Board.

Shipped the EV Suitability Tool to help fleet customers identify suitable EV candidates — winner of the 2024 autoXreport Innovator Award and contributor to +15 DAU.

Planned and launched a new CPRA portal in Reveal Admin UI for legal compliance, plus a notification panel revamp lifting monthly user engagement by up to 8.3%.

2019 - 2022

2017 - 2018

2015 - 2017

2011 - 2015

Great product ownership is less about the perfectly groomed backlog and more about the discovery conversation that stops the team from building the wrong thing.